Working together from initial business performance audit to an evolving tailored travelpolicy and compliancy Service Level Agreement, our teams ensure your business objectives are met in a professional, cost effective and efficient way - solving tomorrows problems today. Partnering with our clients, we explore booking patterns, travellers behaviour and travel supplier opportunities to identify genuine and achievable cost savings without compromise on service expectations

The following examples has been provided to illustrate how our cost-management strategies and consultative approach has helped an existing client achieve their corporate and financial goals.

Medical Nutrition company.

Background to Appointment.

• Previously handled by a local travel agency.
• Pressures from Global HQ to adopt global payment solutions and implement airline route deal contract.
• Local travel agency unable to deliver on these requests.
• Usage of multinational TMC declined as previous experience did not suit corporate culture.
• Norad appointed in October 2007

 
ACHIEVEMENTS

1. SERVICE

a) Global Lodged Card Payment Solution
  Successful implementation and application of Business Travel Account.

b) MI Reports 

• Monthly provision of travel expenditure reports.
• 100% visibility of travel costs.
• Costs identified by internal cost centre to aid travel policy compliance and raise awareness of travel costs.
• Pivot Charts provided to aid quick summary of travel costs by numerous criteria i.e. by traveller, cost centre, airline etc.

c) Airline Route Deal 

• Monthly electronic data-feed to airline to achieve  Global Route Deal. 

d) Non-Air Services

• Introduction of non-air services including client’s own hotel rates.
• Chauffeur Drive services - “Pay-direct” facility for clients visitors paying by credit or charge card 

e) Review Meetings

• Account Review Meetings held to monitor service levels, gauge feedback and implement additional agreed services.
• Service constantly monitored and tailored to client’s  business model.

f) Global Traveller Tracking

• Compliant with new Corporate Manslaughter Act (April 08).

 

2. COST SAVINGS – Year 1

• £27,000 cost savings achieved through usage of airline route deals.

• £20,000 of free tickets earned through Airline Corporate Mileage Plans.

• £139,000 savings achieved against published airfares.

• 15.91% year-on-year reduction on average travel costs.